Richard Coffey is a native of North Carolina. A businessman and former professional athlete, Richard served three years in the United States Army as an Airborne Paratrooper-a member of the first to fight, last to fall 82nd Airborne. Richard is a former college basketball player with a degree in business. After graduating from college, Richard played professional basketball in the NBA with the Minnesota Timberwolves. After the NBA he continued his basketball career playing and coaching abroad in Europe and Asia. Following his basketball career, Richard worked as a leader in the corporate sales industry for over 20 years.
Richard is a dynamic and powerful speaker who is passionate about helping others reach the next level in their life, no matter what season they are in.
Richard believes every person should have a personal strategic plan. His wisdom and humor will enlighten and captivate everyone who has the opportunity to learn from him.
Through personal and professional reflection, Richard delivers a thought-provoking experience that challenges, inspires and motivates his audience to take the next steps in reaching their full potential. Through Richard's background and experiences in the military, athletics and corporate America, he takes your audience on a thrilling, empowering and entertaining journey of self-discovery that is quite often described as life changing.
Most Requested Programs
The Seasons of Life: Change, Attitude, Perseverance
Our lives consist of ever-changing seasons. One season, never lasting forever. In this program your audience will learn:
- Having the right attitude is key for your continued success
- How to improve your professional and personal brand
- The importance of growing your skills and knowledge
- How to tap into your personal power
- Push past your fears and move through your failures.
- The power in self-evaluation.
- Why personal development is key to both you and your company's success
Leadership – Developing yourself and your team
- Leader or boss, let’s discuss the difference
- The importance of self-evaluation
- How to effectively engage individuals
- Creating a culture of development
- The importance of moving forward together as a team
- The key qualities in great leaders
Team Success and Individual Rewards - You can have it all!
- How to ensure your team will thrive
- Achieve your individual goals while promoting your team's success
- Characteristics of a good teammate
- How to keep positive team chemistry
- How the smallest roles are vital to team success
- Keeping your team engaged in a virtual climate
Going the extra mile: providing an exceptional customer experience
Customer expectations aren't right or wrong, good or bad, or high or low. They just ARE. Service and satisfaction are in the eye of the beholder, and the beholder sets the expectations.
- The importance of attitudes
- The difference between personal and professional behavior
- Conflict resolution in customer service
- How active an effective listening play a key role
- Responsiveness, the importance of timing and walking in respect
- Manage customer and client expectations
- Serving internal and external customers
“What an entertaining day we had with Richard! He was funny, engaging and wrapped his whole presentation around a theme the group was able to take away with them. The audience was made up of middle to upper level management of many companies and agencies who operate at MSP, and the universal feedback was positive with some even saying that Richard was the best they have heard. - Phil - Minneapolis Airport Council
Richard; I wanted to let you know how much I enjoyed your presentation at the PGA meeting yesterday. I have been in the golf business for 34 years and have heard many speakers. You are the first one I have ever sent a Thank You note to. Great job. - Joe M. PGA
"Relative to your session, you had an average of 4.86 out of 5.00 which is AWESOME – it was also our highest rated session overall- Congratulations – way to go!! Comments were too numerous to list so I’ve attached the actual feedback for you but there are any including “Excellent”, “great” , and “great speaker”. When asked to rate their overall conference experience, attendees gave us a 4.56 which we’re very pleased with. Thanks for helping make that happen!!" - Larry R. American Association of Inside Sales Professionals