Topic: Customer Service

Jesse Ross

Jesse is an international speaker, executive coach, & a diversity, equity, & inclusion leader, that works with leaders and organizations specializing in personal and professional development. He focuses on transformation from the inside out and believes that everyone he encounters should expect ascension. Jesse has a keen ability to apply his education, training and certifications, …

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Mike McKinley

Mike McKinley has the experience and expertise that people in business need to succeed from his history as a teenage entrepreneur which led to leadership positions in manufacturing, retail, radio, television, and ownership of a multimillion dollar publishing house, professional speaking, and consulting business. Mike helps people recognize the challenges to success, open their minds …

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Jeff Havens

Jeff Havens is not your typical business growth expert. His uncanny ability to provide actionable answers to today’s business challenges in an undeniably entertaining and impactful way has put him in front of over 1,000 eager audiences across North America and Asia. Delivering well-researched and relevant business insight is something a lot of keynote speakers …

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Scott McKain

Scott McKain is a customer experience (the Ultimate CX®) and distinction expert teaching companies and individuals how to establish strategies and execute seamlessly to stand out from the competition. Known internationally as a top-rated keynote speaker and virtual presenter, Scott’s clients represent the world’s most iconic brands. Recognized for his success in business and academics, …

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Petra Marquart

Petra Marquart is an inspirational speaker who has received rave reviews at conventions and conferences around the globe. She is currently principal in the global speaking and training firm, Petra Marquart and Associates and president of See ME, Inc., which provides customer-service training for long-term care communities. She is listed in Who’s Who of American …

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Simon T. Bailey

Simon T. Bailey believes you are meant to share your brilliance. His passion and purpose is unlocking that ability in a way that ignites sustainable transformation. He understands the pressure leaders and high performers are facing in the midst of uncertainty and equips them with simple, easy-to-implement strategies to accelerate results. Recognized by Washington Speakers …

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Laurie Guest

An entrepreneur, keynote speaker and author, Laurie Guest became known as a “go-to-resource” for customer service excellence during a successful career in the healthcare industry. In 1997, she channeled that expertise into Guest Enterprises, Inc., her own speaking and training company. For more than two decades, she has shared her practical point of view on …

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Calvin Stovall

Calvin is the Chief Experience Officer for ICONIC Presentations, LLC. Calvin specializes in delivering high-energy, customized keynote presentations for organizations that desire to reach or maintain ICONIC status. Calvin focuses on delivering the perfect blend of business concepts, story-telling and music themes to bring home an impactful message that touches both the heads and hearts …

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Laurie Brown

Laurie Brown has over two decades of experience as a speaker, coach and trainer helping her audience improve their presentation, communication and customer service skills. In that time she has earned a reputation as a highly engaging, fun and effective professional, whose work gets results for her clients. She has designed, delivered and facilitated virtual …

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Paul Vitale

Paul Vitale has become one of America’s most sought-out speakers and trainers by using his unique combination of excitement, energy, and experience to encourage and motivate others. The president of Matt Birk and Company, Paul served for 22 years as CEO and founder of Vital Communications, Inc., is a native of Arkansas, and acquired his …

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